GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base
GamePP Frequently Asked Questions
Professional solutions covering software installation, hardware monitoring, AI filters, performance optimization, troubleshooting, and more, helping users quickly resolve various issues encountered during use
Does GamePP support monitoring layouts for multi-monitor gaming? How to display complete monitoring data on the secondary monitor?
实时监控
Multi-monitor monitoring layout settings: ① Go to 「Monitoring Settings」-「Multi-Monitor Layout」 and select the secondary monitor as the monitoring display area; ② Drag monitoring modules to the secondary monitor area to customize the layout (e.g., display full hardware data on the secondary monitor and only FPS on the main monitor); ③ Check 「Secondary Monitor Exclusive Monitoring」 to prevent monitoring data from displaying on the main monitor and interfering with gameplay.
Some GamePP functions fail after Windows update—how to restore them?
故障排除
Restoring failed functions after Windows update: ① Go to GamePP’s 「Settings」-「About」-「Check for Updates」 and upgrade to the latest version; ② If functions still fail, uninstall the software and reinstall it (run the installer as Administrator); ③ Go to 「Settings」-「Compatibility Settings」 and enable 「Windows Update Compatibility Mode」—this usually resolves compatibility issues caused by system updates.
What to do if the GamePP interface flickers on startup? How to fix it if flickering persists after restarting the software?
故障排除
Solutions for GamePP startup interface flickering: ① Check if the graphics card driver is up-to-date—outdated drivers may cause interface rendering abnormalities; ② Go to 「Settings」-「Interface Settings」 and switch 「Interface Rendering Mode」 to 「Compatibility Mode」; ③ If the issue persists, uninstall the software, delete the residual folder (C:\Program Files\GamePP), and reinstall using the latest installer.
GamePP monitoring data is inconsistent with Windows Task Manager—which one should be trusted?
故障排除
Judgment for inconsistent data between GamePP and Task Manager: ① GamePP uses low-level hardware monitoring technology with higher data accuracy (e.g., CPU temperature accurate to 0.1℃); ② A small discrepancy (e.g., CPU usage difference within 5%) is a normal error; ③ For large discrepancies, prioritize GamePP data, and contact customer service with your hardware model to troubleshoot compatibility issues.
Games crash frequently after enabling GamePP AI Filter—how to confirm if the filter is the cause?
故障排除
Methods to identify if AI Filter causes game crashes: ① First, disable the AI Filter and verify if the game returns to normal; ② If it works normally, go to 「AI Filter」-「Advanced Settings」, disable filter effects (e.g., Sharpening, Color Enhancement) one by one, and test game stability; ③ After identifying the crash-causing effect, reduce its parameters or switch to another filter mode.
