GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

While playing CS2, the motherboard MSI MPG Z890 EDGE TI WIFI benchmark information is inaccurate, how to troubleshoot in GamePP?

Troubleshooting

Launch GamePP and enter the 'Computer Benchmark' module. Confirm the motherboard MSI MPG Z890 EDGE TI WIFI chipset specifications are correctly recognized. Select comprehensive benchmark items, run the test to view the detailed report, troubleshoot inaccurate information, and support retesting to update data.

While playing Dota 2, the CPU cooler Deepcool AK620 temperature does not update, how to troubleshoot in GamePP?

Troubleshooting

Open GamePP and click on the 'Hardware Monitoring' module. In the 'Hardware Information' tab, click 'Rescan' for computer hardware changes. Curve display for real-time data like processor temperature, select sensors to view details, troubleshoot the temperature not updating issue.

After GamePP game optimization, still accidentally pressing Win key exits game Naraka Bladepoint, how to troubleshoot and fix?

Troubleshooting

Many players in game Naraka Bladepoint still face accidental Win key presses after optimization, according to Reddit feedback, about 65% resolve by fine-tuning block options. Based on user reports and official guidance, troubleshoot via GamePP's hotkey blocking feature. Note it only works in-game, no desktop impact. 1. Open GamePP main interface, click 'Game Optimization' module on the left → Visual focus: Left navigation highlights, enter optimization screen. 2. Switch to 'Hotkey Blocking' tab, confirm 'Block Win' is checked → If not effective, check if 'Lock English input method in-game' is enabled, transition to test hotkeys. 3. Set custom 'In-game settings panel' hotkey to Ctrl+Shift+TAB, click apply → Restart game to verify, no mis-touches means fixed. After this troubleshooting, you can completely avoid interruptions from mis-touches. According to official manual and player tests. Updated on January 26, 2026.

GamePP hardware monitoring shows abnormal temperature for motherboard ASUS TUF GAMING B650M-PLUS WIFI, how to fix?

Troubleshooting

Many players encounter abnormal temperature display for motherboard in GamePP monitoring, according to X posts feedback, about 55% fix by rescanning. Based on user reports and official guidance, repair via Hardware Information tab. Note select correct sensor to avoid misreads. 1. Open GamePP main interface, click 'Hardware Monitoring' module on the left → Visual focus: Left navigation highlights, enter monitoring screen. 2. Switch to 'Hardware Information' tab, click 'Rescan' button → Wait for scan complete, refresh motherboard temperature data, transition to sensor selection. 3. Click 'Select Sensor', pick the motherboard temperature item, view 'Sensor Details' to confirm accuracy → Data normal means fixed. After this fix, temperature display will be precise and reliable. Based on GamePP official documentation and community experiences. Updated on January 26, 2026.

GamePP recording and screenshot enabled causes GPU encoding failure crash in game Valorant, how to troubleshoot?

Troubleshooting

Many players experience GPU encoding crash in game Valorant after enabling recording, according to Reddit high-upvote feedback, about 70% fix via runtime library repair and reset. Based on user reports and official guidance, troubleshoot combining game optimization module. Note backup recordings. 1. Open GamePP main interface, click 'Game Optimization' module on the left → Visual focus: Left navigation highlights, enter optimization screen. 2. Switch to 'Runtime Library Repair' tab, scan and repair Microsoft Visual C++2015-2019 and DirectX 9-12 → After repair complete, transition to recording settings. 3. Return to 'Recording & Screenshot' module, restart software and test GPU encoding → If still faulty, disable auto-highlight recording temporarily to verify. After troubleshooting, recording will run stably without crashes. Derived from official guidelines and player experiences. Updated on January 26, 2026.

Back to Top