GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

"AI Game Coach not providing Kuandao tips in Naraka: Bladepoint—how to fix?"

Troubleshooting

1. Enter "2Ha AI" module.    2. Select "AI Game Coach" tab.    3. Switch to "AMD Ryzen AI NPU Mode" (download component first).    4. Launch Naraka: Bladepoint and enter match.    5. Get real-time Kuandao tips like left-click charge and shake blade strategies.

During Genshin Impact gameplay, motherboard MSI B650M GAMING PLUS WIFI temperature fluctuation records incomplete in GamePP, how to troubleshoot?

Troubleshooting

1. Open GamePP, go to the 'Hardware Monitoring' module, switch to the 'Performance Statistics' tab. 2. Check historical game temperature curves, confirm if motherboard temperature fluctuation data is missing. 3. Filter specific game records by calendar/date, such as Genshin Impact. 4. If incomplete, restart game and monitor, support export data report to view detailed statistics. 5. With this troubleshooting, you can fully review motherboard temperature in Genshin Impact to diagnose lag causes.

In Apex Legends, MSI B650M GAMING PLUS WIFI motherboard temperature monitoring fails causing performance misjudgment, how to fix with GamePP?

Troubleshooting

1. Open GamePP main interface, click 'Hardware Monitoring' module to locate hardware configuration overview entry. 2. Switch to 'Hardware Information' tab, click 'Select Sensor' to detect different motherboard sensors, view 'Sensor Details' to identify issues. 3. Click 'Re-scan' for current computer hardware info changes, confirm motherboard chipset temperature real-time display. 4. If still abnormal, switch to 'Performance Statistics' tab, filter historical records by date, export report to analyze bottlenecks. 5. Combine with 'PC Benchmark' module data interop, re-benchmark to verify motherboard performance, ensure no crash risk.

How to troubleshoot main board ASRock Z390 Pro4 hardware info not updating in GamePP during PUBG: BATTLEGROUNDS causing monitoring failure?

Troubleshooting

Many players experience main board info not updating during PUBG: BATTLEGROUNDS causing monitoring failure, as per Reddit feedback, often due to unselected sensors or scan failure. According to user feedback and official guidance, rescanning can fix to avoid failures. GamePP's hardware monitoring feature helps update main board data. 1. Open the GamePP main interface and click on the 'Hardware Monitoring' module on the left. 2. Switch to the 'Hardware Info' tab, check if main board ASRock Z390 Pro4 specs are outdated. 3. Click 'Rescan' button to update hardware info, and 'Select Sensor' to ensure main board temperature etc. displays normally. This setup allows troubleshooting updates to restore monitoring. Note that Beta features may cause instability, regular checks recommended. Based on community feedback and GamePP official handbook, updated on 2026-01-20.

During PUBG gameplay, SSD Samsung 990 PRO with Heatsink temperature not showing in GamePP hardware monitoring, how to solve?

Troubleshooting

1. Open GamePP, click on the 'Hardware Monitoring' module, switch to the 'Hardware Information' tab. 2. Find SSD specifications, confirm temperature data missing. 3. Click the 'Re-scan' button to re-detect hardware information. 4. Select sensors to detect different hardware components, view 'Sensor Details'. 5. With this solution, you can monitor SSD temperature during PUBG to avoid overheating.

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