GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base
GamePP Frequently Asked Questions
Professional solutions covering software installation, hardware monitoring, AI filters, performance optimization, troubleshooting, and more, helping users quickly resolve various issues encountered during use
What to do if the GPU temperature displayed by GamePP is inconsistent with the data from the graphics card's built-in software?
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Solutions for inconsistent GPU temperature data: ① Ensure both GamePP and the graphics card software are up-to-date, as older versions may have data reading deviations; ② Enter the 「Hardware Information」 module in GamePP and click 「Rescan Hardware」 to refresh the graphics card data; ③ If the discrepancy persists, prioritize the data from the official graphics card software, and contact GamePP customer service to feedback the hardware model for assistance in troubleshooting compatibility issues.
What to do if the in-game monitoring panel of GamePP suddenly disappears?
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Solutions for the disappearance of the in-game monitoring panel: ① Check if the hotkey 「Ctrl+Shift+TAB」 was pressed by mistake; press it again to bring the panel up; ② Enter the software's 「Monitoring Settings」 and confirm that the 「In-Game Monitoring」 function is enabled; ③ If the problem persists, restart the GamePP software, which usually restores normal display.
What to do if GamePP installation prompts missing runtime libraries ?
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Follow these steps to resolve: 1. Check the prompt message to confirm the type of missing runtime library (e.g., VC++, DirectX); 2. Download the corresponding runtime from the Microsoft official website or other trusted sources; 3. Restart your computer after installation; 4. Rerun the GamePP installation program; 5. If the error persists, completely uninstall the old version, clean up registry remnants, and try installing again. Avoid downloading runtimes from unofficial sources to prevent system issues.
How to resolve if the GamePP desktop monitoring window cannot be closed ?
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Resolution methods: 1. Click the close button in the upper right corner of the desktop monitoring overlay; 2. If the button doesn't work, go to the GamePP main interface and disable the "Desktop Monitoring" option; 3. Check for hotkey conflicts and modify them in settings if needed; 4. End GamePP-related processes via Task Manager and restart the software; 5. If the issue recurs, update to the latest software version. It is recommended to keep the software and system updated for the best user experience.
How to handle if GamePP prompts network connection failure after startup ?
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Troubleshooting steps: 1. Confirm your local network is working by trying to access a webpage in your browser; 2. Check if the firewall or antivirus software is blocking GamePP's network connection; 3. Switch network environments (e.g., from WiFi to wired); 4. Open software settings and click the "Network Repair" function; 5. If the issue persists, uninstall and reinstall the latest version. It is recommended to use a stable network to avoid connection issues.