GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

How to solve recording failure fault with GPU Galaxy GeForce RTX 4060 Ti STAR in the game Dota 2 when using recording screenshot module in GamePP?

故障排除

GPU Galaxy GeForce RTX 4060 Ti STAR recording failure in the game Dota 2, may be encoder setting error. 1. Open the "Recording Screenshot" icon, enter label 1 "Game Recording" interface, check if "Encoder" is set to "GPU Encoder" (suitable for your GPU). 2. If failed, switch to "CPU Encoder" test, and turn off "Sound Prompt" to avoid conflict. 3. Check if "Storage Path" has space, custom hotkey (such as Ctrl+F10) retry recording. 4. If still failed, update GPU driver, restart GamePP and the game Dota 2, ensure recording quality not set to "Ultra High" to reduce load.

How to troubleshoot stuttering fault with CPU AMD Ryzen 7 7800X3D in the game CS2 when using game optimization in GamePP?

故障排除

If the CPU AMD Ryzen 7 7800X3D still stutters after using GamePP optimization in the game CS2, it may be missing system runtime libraries. 1. Open the "Game Optimization" icon, enter label 3 "Runtime Library Repair" interface, click "Scan" button to check Microsoft Visual C++2015-2019, NET Framework, DirectX 9-12. 2. If prompted missing, check the corresponding item and click "Repair" button, wait for completion and restart the software. 3. Return to label 1 "Game Settings Optimization", uncheck "Stop system Xbox Live authentication manager service" if conflicted, and re "Start Optimization". 4. Test the game CS2, if the problem is solved, otherwise check if CPU load is too high, adjust the power scheme to high performance.

How to troubleshoot GamePP runtime repair function failing to fix launch issues for the game Apex Legends?

故障排除

1. Open GamePP software and click on the "Game Optimization" module. 2. In the "Runtime Repair" tab, click "Scan System Runtime File Integrity". 3. Select to repair Microsoft Visual C++2015-2019, .NET Framework, DirectX 9-12. 4. Restart the computer and game Apex Legends. 5. If ineffective, manually download missing library files and retry repair.

How to troubleshoot performance statistics report export failure in GamePP when using motherboard ASUS TUF GAMING B850M-PLUS WIFI?

故障排除

1. Open GamePP software and go to the "Hardware Monitoring" module. 2. Switch to the "Performance Statistics" tab and view historical records. 3. Click the "Export Detailed Data Report" button. 4. Check storage path permissions and space. 5. If failed, rescan sensors for motherboard ASUS TUF GAMING B850M-PLUS WIFI and retry export.

How to troubleshoot AI game coach function in GamePP failing to recognize operations in the game Naraka: Bladepoint?

故障排除

 1. Open GamePP software and click on the "2Ha AI" module. 2. In the "AI Game Coach" tab, select "General Mode" or AMD/Intel NPU mode. 3. Confirm the adapted game list includes Naraka: Bladepoint. 4. Restart the game Naraka: Bladepoint and test operation recognition. 5. If the issue persists, update the software version to restore real-time analysis.

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