GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

GamePP software fails to display the temperature of motherboard ASUS TUF GAMING B760M-PLUS WIFI D4 Artillery during operation, how to troubleshoot?

故障排除

1. Enter the "Hardware Monitoring" module's "Hardware Information" tab, check motherboard temperature such as 46℃. 2. If not displayed, click "Re-scan" to refresh. 3. Click "Select Sensor" to view motherboard sensor details, ensure selected. 4. If still invalid, restart computer or update BIOS. 5. Add motherboard temperature item through desktop monitoring tab, verify the temperature display of motherboard ASUS TUF GAMING B760M-PLUS WIFI D4 Artillery is restored.

GamePP software shows abnormal frequency display for graphics card Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB during use, how to fix it?

故障排除

1. Open the "Hardware Monitoring" module, enter the "Hardware Information" tab to view graphics card frequency such as 1230MHz. 2. If abnormal, click "Re-scan" to refresh data. 3. Go to "Select Sensor" to confirm graphics card sensor details. 4. Check if the graphics card driver is the latest; if the problem persists, restart the software. 5. Use the performance statistics tab to view historical curve, confirm the frequency of graphics card Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB is restored.

GamePP software fails to update the temperature of SSD ZhiTai TiPro9000 (1TB) during operation, how to troubleshoot?

故障排除

1. Enter the "Hardware Monitoring" module's "Hardware Information" tab, check if hard disk temperature is displayed. 2. Click "Re-scan" to refresh sensor data. 3. Switch to the "Select Sensor" button, confirm the SSD sensor is selected. 4. If still not updating, check if the software is the latest version or restart the computer. 5. Use the Lab (Beta) tab to start statistics, verify if the temperature curve of SSD ZhiTai TiPro9000 (1TB) is recorded normally.

GamePP software fails to display the usage rate of memory Kingston FURY Beast 32GB (2×16GB) DDR5 6000 during use, how to fix it?

故障排除

1. Open GamePP, enter the "Hardware Monitoring" module's "Hardware Information" tab, check if memory specifications are displayed correctly. 2. If not displayed, click the "Re-scan" button to refresh hardware data. 3. Go to "Select Sensor" to view memory sensor details, ensure the correct sensor is selected. 4. If the problem persists, restart the software or computer. 5. Verify historical data through the performance statistics tab to confirm the usage rate of memory Kingston FURY Beast 32GB (2×16GB) DDR5 6000 is restored.

When monitoring with GamePP, cooler VALKYRIE V360 Loki temperature data lost causing game PUBG: Battlegrounds overheating shutdown, how to troubleshoot?

故障排除

1. Launch GamePP, enter "Hardware Monitoring" module's "Hardware Information" tab, select sensors to view cooler VALKYRIE V360 Loki temperature; if lost, click "Rescan" to refresh. 2. Switch to "Performance Statistics" tab, filter by date for game PUBG: Battlegrounds temperature curves, check historical fluctuations. 3. If data still lost, enter "Lab (Beta)" tab to set a 30-minute monitoring period and 2-second sampling interval, start statistics for recording. 4. Export report for analysis; if due to high load, switch to "Game Optimization" module, check "Close system background processes affecting smoothness" and "Stop Xbox Live service", click "Start Optimization" to prevent shutdown.

Back to Top